Proper channel for tech support relating to payments and subscriptions
Proper channel for tech support relating to payments and subscriptions
At a glance
A community member is experiencing an issue with their subscription to relume.io. They have paid for the subscription, but the website still shows them as being on a free plan. The community member is seeking the proper channel for tech support regarding payments and subscriptions.
What's the proper channel for tech support relating to payments and subscriptions? I just paid for a subscription (I have the receipt and my bank app is showing it as paid). But relume.io still thinks I am on a free plan. Stressful. ?
