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Updated last year

Migrating to Webflow on an iPad Pro

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A community member is having trouble migrating their content from Relume to Webflow on an iPad Pro. The system keeps asking them to use Chrome, even though they are already using Chrome. Other community members suggest trying Firefox and clearing the cache, but the issue persists. After several days without a response, a community member provides an explanation - the popup is telling the user that they cannot paste content from Relume to Webflow on an iPad (iOS) device, but they should still be able to use the Webflow Site Builder.

MMark Dash
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Does relume support migration to Webflow on an IPad Pro ? It keeps asking me to use chrome but it’s already on chrome ?

M
M
6 comments
MMatt Johnson

can you send a screenshot of the error?

MMark Dash

I have also tried in Firefox, clear caches. Logged in out etc .

MMark Dash

As requested, the same message pops up in Firefox too

MMark Dash

Any chance of a reply ?

MMark Dash

It’s been 3-4 days now why is this taking so long to get a response ? What’s happened to the customer service ?

MMatt Johnson

Hi Mark - all that this popup is doing is telling you that you can't paste from Relume to Webflow. We obviously have our media queries or browser/operating system checks a little off because you are clearly in chrome but you are on an iPad (iOS) and so you won't be able to paste from Relume to Webflow. But you should be able to use the Site Builder just fine.

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