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Updated 5 months ago

Importing a project via url in wordpress

At a glance

A community member is trying to import a project via URL but is receiving an error message. The community members suggest that the issue may be due to the website being hosted on Cloudflare and having a captcha that is blocking the import request. The community members recommend trying to turn off the captcha, run the import, and then turn it back on as a potential solution.

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DDaniela

Hi everyone, I've been trying to import the project via URL but received this message. Does anyone know where I can adjust the settings (in WordPress?) to make this work?

Attachment

4 comments

MMatt Johnson

can you send along the URL?

DDaniela

https://360moveuluwatu.com

MMatt Johnson

our engineering team is saying that its because this website is hosted on cloudflare and there is a captcha that is blocking the request. If there is someway to turn that off and run the import and then turn it back on, that is likely the only way this will work.

DDaniela

Thanks for the quick response. Will check on this with the client. I only have the wordpress access 😕

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