import a sitemap from a url

At a glance

A community member is having trouble importing a sitemap from a URL and is getting an error message. Another community member, Raoni, responds that some website configurations are not compatible with the sitemap import feature due to technical limitations. Raoni notes that this compatibility issue has been added to their improvements backlog, but cannot provide a timeline for when it might be resolved. Raoni encourages the original poster to reach out with any other questions.

MMichel St-André

Hi, new here. I'm trying to import a sitemap from a URL but get an error message:

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RRaoni Timo de Castro Cambiaghi

Hi Michel,
I understand you're having trouble importing your sitemap and I've looked into the error logs for the sitemap import feature.
Currently, some website's configurations are not compatible with our sitemap import feature. While we aim to support as many website configurations as possible, there are some technical limitations with our current implementation.
We've noted this compatibility issue and added to our improvements backlog so we can work on expanding our support in the future, though I cannot provide a specific timeline for when this might be available.
Please let me know if you have any other questions!
Best regards,
Raoni

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import a sitemap from a url