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Updated 4 months ago

How to Cancel Free Pro Trial

At a glance

The community member is asking how to cancel their free pro trial. A community member responds that they can navigate to their avatar, then manage their account and plan, where they should see a cancel button. However, if the cancel button is greyed out, they need to remove all users from their team first before they can cancel. If the community member is still unable to cancel, they are advised to email support@relume.io and an account specialist will assist them.

PPaul Parsons

How do I cancel? I’m in a free pro trial?

1 comment

MMatt Johnson

@Paul Parsons you can navigate to your avatar top right, then manage account then manage plan and you should see the cancel button. If it is greyed out like mine it means that you need to remove all users from your team first before you can cancel. If you are still not able to cancel, be sure to email support@relume.io and one of our account specialists will assist you.

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