Frustrations with the site builder tool

At a glance

A community member has lost 15 hours of work in a site builder tool due to issues with saving and versioning. The tool appears to have reverted to previous versions, causing frustration and loss of productivity. Other community members have provided suggestions, such as using a copy of the project to ensure the most up-to-date version, but the community member still cannot rely on the saving functionality. The team has been made aware of the issue and is expected to provide a solution to build confidence in the tool going forward.

Useful resources

AAlex Rapp

Holy shit. I have lost a total of 15 hours working in the site builder tool.

It says it's saved, I'll triple make sure it has saved, and boom - completely gone when I return to it later in the day.
I finish redoing all of the work. I make sure it is saved. I wait and leave the Relume tab up just to let it auto save on it's own.
I just imported the site into Webflow hours later, and to my surprise the site builder has gone back in time to a previous version. Something is seriously wrong with the site builder.
I have no interest in using the tool because it has now cost me more time than it should have saved. And it's a great tool if it works. The AI copywriting is a lovely addition.

4 comments

MMatt Johnson

sorry that this was happening. I can understand the frustration. I’d really love to dig into what might be happening here. Can you provide me the Relume share link?

We do have snapshots and may be able to recover certain portions of a project.

Can you also let me know what device, browser, and whether you believe you had reliable internet?

Did you see any errors or popup/alerts at all?

AAlex Rapp

Sitemap link - > https://www.relume.io/app/project/P790058_5jSynRmNsD3jbG4AUOz5xTPMoVlLjGc3mpR84b3ntJg

Project is updated at this point and the current version has been imported into webflow.

Safari, 2024 Macbook Air, 1gb Fiber Internet (rock solid), zero errors.

It was extremely laggy with the amount of pages present.

AAlex Rapp

I figured out a small hack to get it to save, I made a copy of the project after completing work and then that copy guaranteed me the most updated version. I still cannot rely on saving.

MMatt Johnson

okay, yeah I'll pass this onto the team, thanks for that additional information - I hope to get a solid answer for you so that we can build have confidence in this tool going forward.

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Frustrations with the site builder tool