Relume
Log in

Community forum for knowledge and support

Updated 3 months ago

Frustrating issues with the relume browser interface

At a glance

A community member is experiencing issues with the Relume Browser interface, where they lose the ability to move around the page and the browser scrollbars disappear when working on projects, sitemaps, or wireframes. They have tried the troubleshooting steps provided by Relume, but the problem persists. Another community member, Matt, provides a solution by suggesting that the user can pan around the canvas by holding the spacebar, and scroll side-to-side by holding shift + scrollwheel. The original community member, Bill, expresses appreciation for the help and confirms that the program is great.

BBill
·

Very frustrating with Relume Browser interface. When we go to any project or create a new one, we lose the ability to move around the page, the browser scrollbars are gone. They work everywhere else on the web including Relumes site until we go into a project, sitemap, or wireframe. We have done everything we've been instructed to do through the Relume troubleshooting area. It's such a great program, but we can't use it. We have the Pro version. Is there something I am missing or is this an issue for others? We run Windows 11 Pro dual 27" monitors. HELP!

M
B
3 comments
MMatt Johnson

@Bill apologies for the confusion and frustrations here. If you hold spacebar, you can pan around the canvas. Additionally, you can hold shift + scrollwheel to scroll side to side.

BBill

What a difference a day makes! Matt, I appreciate your reply and help! Great program for sure. Thank you - Bill

MMatt Johnson

no worries at all Bill - if you have any other questions or issues please pop back in here - happy to help!

Add a reply
Sign up and join the conversation on Slack