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Updated 5 months ago

Expert badge discrepancy between relume and contra profiles

At a glance

A community member noticed they have an expert badge on the Relume dashboard but not on their Contra profile. They contacted Contra, who referred them to the support team. The support team member, Matt, acknowledged the issue and said they would look into it, though it may take a day or two. The community member thanked Matt and asked if the badge could be added manually since they've had it for some time. Matt responded that he would do his best to resolve the issue as soon as possible, but mentioned the team is currently focused on a style guide builder beta. The community member followed up a few times, and Matt reiterated that he understands this is a high priority and will resolve it in a timely fashion.

Hi there,

I just noticed that I have an expert badge on Relume dashboard but I don't have it on my Contra profile.
I already talked to Contra, they referred me here.

Can someone on the support team check this out and let me know if they are able to fix it/add in the badge?

Best,

Z

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Z
7 comments

Will look into this for you but its possibly going to take a day or two.

Hi Matt,

Thanks,

I've had the badge for quite some time now so I was just wondering if it can be added in manually.

Best,

Z

Understood, will do my best to resolve ASAP

Awesome Matt, thanks a lot

Hello Matt,

Are there any updates regarding this?

Best,

Z

Like I said, it'll be a bit yet - the team is focused on style guide builder beta - I understand that this is a high priority and very important to you and will do my best to resolve in a timely fashion.

Just noticed this one, sounds good

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