Difficulty with making purchases as a relume user

A community member is having trouble making purchases through the Relume application, as their card is being declined. They have tried multiple cards but the issue persists, though they do not have this problem with other applications. The community member is seeking support to resolve this issue. In the comments, another community member suggests that Zhara may be able to help, and a third community member asks the original poster to check their direct messages.