Troubleshooting Copy and Paste Issues: Solutions Needed | Relume Community

Troubleshooting Copy and Paste Issues: Solutions Needed

G'day. Copy and paste is not working. I've gone through toggling extension on and off. Installed and unistalled the ext. Turned class sync on and off. Nothing is working. What can I do?

44 comments

Matt J.
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Berik C. what errors are you getting? Any screenshots? Has it worked for you in the past?
Berik C.
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Hey. It has worked in the past. That screenshot was really hard to get lol. Error only stays for 1 sec
Matt J.
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Berik C. okay - and where are you copying this component from?
Berik C.
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the relume square in the sidebar of webflow that shows up after you install the extension
Matt J.
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Berik C. got it - and what Relume plan are you on?
Berik C.
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Starter plan monthly. Have been a member for a while
Matt J.
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nice, thanks for the support! 🙂
Berik C.
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I've used this hundreds of time. I can't figure it out
Matt J.
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okay, last question (I hope)
Matt J.
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in the extension under Preferences, what version number does it say at the bottom?
Matt J.
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Matt J.
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and related, is your browser up to date?
Matt J.
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chrome?
Berik C.
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Client 1st V 2.1
Berik C.
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Yea, I'm running Arc, which runs on chrome
Matt J.
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sorry, at the very bottom of the extension window -the extension version
Berik C.
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Ahh
Berik C.
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extension 50
Matt J.
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alright, well the only difference between you and me so far is Arc
Matt J.
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I just copied navbar 2 into a project without issue, I was also actively working on a client project and used the extension to paste in about 4 or 5 components back to back
Berik C.
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Hmmm
Matt J.
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yeah, odd, we don't "usually" have issues with Arc
Berik C.
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let me check on a pure chrome version
Berik C.
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Yea, I never have
Matt J.
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yeah, worth a shot
Berik C.
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Ok, it's still happening even with a freshly logged in instance of Chrome
Matt J.
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that's crazy
Berik C.
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Yep, but it's happening. I can send yuo a loom if you want
Matt J.
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what about copying it from the library directly? https://www.relume.io/preview?cid=navbars/navbar2_component
Berik C.
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It works when I copy directly from the library
Berik C.
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But
Berik C.
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I hate doing that
Berik C.
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and I don't have class sync
Matt J.
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understood
Matt J.
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helps me understand where to look, which is obviously with the extension. Almost like your webflow designer doesn't have permission to paste - are you able to copy any element within your designer, and paste?
Berik C.
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Yea, I could copy and paste between project. I brough some design elements in from another to this one
Matt J.
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okay - what do you mean you don't have class sync? 👆
Berik C.
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It's there, in the sidebar, but if I dodn't have the extension I wouldn't have it
Berik C.
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It's turned off as of now
Matt J.
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alright, yeah I would make sure its on. Do you have spacing as blocks or wrappers preferences?
Matt J.
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as stupid as this sounds, I would also try logging out of webflow and even restarting your computer. I just tried all the combination of preferences and even class sync on/off and it still works for me....its definitely something localized to your system.
Berik C.
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I will give it a try but as of now I'm pretty exhausted dealing with it and don't want to end my work session with all of the other stuff I'm doing in tabs
Berik C.
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I'' try it later and let you know what happens back in this thread
Berik C.
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Very frustrating