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Updated 7 months ago

Commenting Issue with Relume Wireframes

At a glance

A community member is having issues with Relume, a tool they use. They are unable to see comments made by a client on some wireframes, and when they try to open the link in the email, the app crashes with an error message. The community member has tried various troubleshooting steps, such as clearing cache, using different browsers, and logging in and out, but the issue persists. Another community member has responded, acknowledging the issue and expressing appreciation for the tool, which has saved them days of work.

Useful resources

Hey There, A client of mine commented on some wireframes in Relume, but when I want to open them, I dont see the comments. Furthermore, when I click the link in the email, I get the error below: "oh no, the app just crashed. " with Technical Details:

Error: No selection for thread 74360
    at c (<a target="_blank" rel="noopener noreferrer" href="https://www.relume.io/app/js/main.595381c94a7574db6da0.js:2:1536167">https://www.relume.io/app/js/main.595381c94a7574db6da0.js:2:1536167</a>)
    at <a target="_blank" rel="noopener noreferrer" href="https://www.relume.io/app/js/main.595381c94a7574db6da0.js:2:2509546">https://www.relume.io/app/js/main.595381c94a7574db6da0.js:2:2509546</a>
    at c (<a target="_blank" rel="noopener noreferrer" href="https://www.relume.io/app/js/main.595381c94a7574db6da0.js:2:1536167">https://www.relume.io/app/js/main.595381c94a7574db6da0.js:2:1536167</a>)
    at rl (<a target="_blank" rel="noopener noreferrer" href="https://www.relume.io/app/js/main.595381c94a7574db6da0.js:2:259431">https://www.relume.io/app/js/main.595381c94a7574db6da0.js:2:259431</a>)
    at div
    at t.PageContainer (<a target="_blank" rel="noopener noreferrer" href="https://www.relume.io/app/js/main.595381c94a7574db6da0.js:2:2806590">https://www.relume.io/app/js/main.595381c94a7574db6da0.js:2:2806590</a>

I also saw this warning in the console:
main.595381c….js:2 Failed to parse cached member data 
Error: [{"code":"invalid_type","expected":"object","received":"undefined","path":["value","featureFlags"],"message":"Required"}]
    at t.zodParse (main.595381c….js:2:2036648)
    at main.595381c….js:2:1867080
    at new A (main.595381c….js:2:1867199)
    at 70171 (main.595381c….js:2:2741688)
    at __webpack_require__ (main.595381c….js:2:3774956)
    at main.595381c….js:2:3776259
    at main.595381c….js:2:3776287

I've tried:
  • Clearing cache
  • Going Incognito
  • Tried Safari and Arc as browser
  • Logging in- and out

On another projects, the commenting worked fine for us.
Thanks a lot for taking a look at this 🙂

Here a link to the wireframes

M
a
2 comments

cc - there's a lot here so figured it would be easier to tag you in here directly.

sure, thanks guys for the follow up 😎.
Btw, awesome tool you made. Saved me days already

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