Change Email Associated with Account

At a glance

The community member has a question about changing the email associated with their account. Another community member suggests that they should be able to update the email without any issues. The original community member explains that they have a separate Relume account tied to the email they want to change to, and asks if there is a way to delete the other account. A third community member responds that the community member should email the Relume support team, who will be able to assist with changing the email address on the paid account. The original community member expresses appreciation for the help.

AAlexander Palmiere

Hello - is there a way to change the email associated with my account yet?

4 comments

MMatt Johnson

yeah you shouldn't have a problem updating your email for your account. Are you having issues with that?

AAlexander Palmiere

Hey I think it's because I have a relume account tied to the email I'm trying to change it too. Is there a way to delete the other account? I'm trying to make my email alex@letsrefresh.io so I get emails there.

Currently, my paid account with all the projects is under the email alexpalmiere1@gmail.com

MMatt Johnson

okay got it - yeah I recall this issue now - if you email support@relume.io our billing team will be able to take care of this for you no problem! We've since improved some internal processes to make this happen. Thanks Alex - hope all is well!

AAlexander Palmiere

amazing, thank you ! I appreciate you guys

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Change Email Associated with Account