The community member signed up for a free trial but was automatically charged the annual fee, and they would like to switch to a monthly plan. They are requesting assistance in cancelling the annual charge and inquiring about a direct contact to discuss this further. One of the comments indicates that someone may be able to assist, and another comment mentions that the community member has been sent a direct message.
hello- I signed up for the free trial, but afterwards, I was automatically charged the annual fee and I would like to do monthly. Could I please cancel this? Please let me know if there is a direct contact to discuss this.
