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Updated 10 months ago

Billing issue preventing project completion

At a glance

The community member was having an issue with billing, where updating their card did not work, which was holding up a project they needed to get out. In the comments, another community member mentioned that they had to go back to the free plan and then come back to the starter plan to resolve the issue. The other community member was glad the issue was resolved and offered to be pinged if any other issues arise.

I'm having an issue with billing. When I update my card, nothing happens. I need to get a project out and this is holding me up.

D
M
2 comments

Nevermind. I had to go back to the free plan then come back to starter.

okay glad you got it resolved, ping me if you run into any other issues!

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