Mobile Banner Issues on Published Website vs. Webflow Preview

Hi! I am using Banner 16 throughout the homepage, and whenever I preview it in mobile portrait on Webflow, it works well. However, now that the website is published, I am having issues with the banners where I only see either just one logo or text. I have attached what I see in the Webflow Preview and what the website displays in mobile portrait. I did make some modifications to it, such as hiding either the top or bottom banner since I only want one displayed. Any ideas of what is the issue here? Thank you!

7 comments

Matt J.
·
Cristina B. Would you mind sending a read-only link?
Cristina B.
·
Sure, no problem! Here it is: https://preview.webflow.com/preview/flink-logistics?utm_medium=preview_link&utm_source[…]s&preview=3a5adaa06cfee2ab5106fbcf61b57fe4&workflow=preview
Matt J.
·
Cristina B. okay thanks, I had thought you had provided the published URL but I guess not - would you mind sharing that as well?
Cristina B.
·
Sure. https://www.flinklogistics.com/
Matt J.
·
Okay thanks - i might have to escalate this to the component dev team. I'll report back here with any updates!
👍1
Cristina B.
·
Thank you so much!
Matt J.
·
Cristina B. after the team and I had a closer look we've realized that this is not the default behavior of this component. We're not entirely sure what is causing this issue to be completely honest with you. We think that it may be custom code that is being used. Perhaps with the cookie consent or something similar. Its very hard for us to troubleshoot being that it only happens within a mobile device. I would start to look at possibly duplicating this project, maybe remove some of the more advanced functions of the site to see what might be conflicting with this. The other option would be to clear your project of this component and re-add it to the project to see if that might help. I hope you'll be able to resolve this but if you try a few things and still get hung up - please reach out.

Mobile Banner Issues on Published Website vs. Webflow Preview | Relume Community